Community Emergency Response Team

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1. What is CERT?
2. How does CERT benefit my community?
3. Why take the CERT training?
4. Who can take the training?
5. Does it cost anything to enroll?
6. Is there a minimum age requirement to participate?
7. What if I have concerns about my age or physical ability?
8. How do I enroll in a CERT training class?
9. What subjects will be covered during the course?

Employment

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1. Who makes the final selection for an available position?
2. What happens if I am selected?

Human Resources

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1. Do I need to live in New Castle County in order to be employed by New Castle County?

Land Use - Home Improvements

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1. What is required to convert my unfinished basement to habitable space?
2. What do I need to do if I want to expand my existing driveway or place a driveway in a new location?
3. What are the requirements for installing a ramp for use by those who have a handicap?
4. What are the permit requirements for refinishing or remodeling my kitchen or bathroom?
5. What are the permit requirements for replacing the roof on my home?

Land Use - Miscellaneous

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1. What is a tax parcel number?
2. How is a family defined?
3. Can I build a private road?
4. Who is responsible for the installation and maintenance of US Postal Service mailboxes?

Land Use - Residential Additions and Upgrades

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1. What are the requirements for opening a day care for children?

Land Use - Residential Use

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1. What is an accessory use?
2. Can I stable my own horses on my property?
3. What are the requirements for locating a commercial stable?
4. What are the regulations regarding dogs and cats in residential neighborhoods?
5. What types of animals cannot be kept as pets in residential neighborhoods?
6. What are the regulations for running a bed-and-breakfast?
7. What are the requirements for opening a day care for children?

Library - Taxes

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1. When are we getting federal forms in?
2. Where are the state forms?
3. Are tax forms available on the internet?
4. When are the reproducible federal forms/IRS publications coming in?
5. Do we carry tax forms from other states?
6. Can you tell me which form I need to fill out?
7. Do the libraries have tax help volunteers?
8. Can I file my tax return myself on a library PC?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

New Castle County Libraries

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1. How do I find program information?
2. How do I renew an item?
3. How do I book a meeting room?
4. How do I find employment with the libraries?
5. How does my library card work?
6. How do I get more information about the libraries' electronic services?

Police Alarm Registration

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1. Why am I sending my payments or correspondence to Philadelphia, PA?
2. Why was the False Alarm Reduction Program developed?
3. Do I have to register my alarm?

Register of Wills

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1. What does the Register of Wills Office do?
2. How do I see the will of someone who died in Kent or Sussex County?
3. If I put my will in for safekeeping at your office, can other people see it?
4. What is the format of your records?
5. Are your records available on the internet?
6. How can I get a Power of Attorney?
7. A person who died owed me money. How do I file a claim against the estate?
8. What is an estate?
9. How far back do your records go?
10. Do you have estate records for the entire state?
11. A relative of mine recently passed away. How can I find out when the estate is opened?
12. How can I get a copy of a death certificate?
13. Who do I contact regarding estate or inheritance taxes?
14. How do I get copies of wills, etc. from the Register of Wills Office?
15. Who can get copies from an estate file?
16. Who distributes my inheritance?
17. If someone is named as executor in the will, does that person still need to go to the Register of Wills Office?
18. Who is in charge of submitting the necessary paperwork to begin the probate process?
19. How does the personal representative get the authority to conduct business?
20. What if the personal representative (executor) does not wish to serve?
21. What if the named personal representative wishes to be removed after being appointed?
22. What are the duties of a personal representative?
23. What if I am not satisfied with the way the personal representative is performing his or her duties?
24. How does being a felon effect my ability to be a personal representative?
25. When is it necessary to probate an estate?
26. What is the procedure to probate an estate with a will?
27. What are the steps involved in the probate process?
28. Who is in charge of submitting the necessary paperwork involved in the probate process?
29. How does a deed for inherited real estate get transferred?
30. What if the only property was jointly owned?
31. What if the only asset was a motor vehicle?
32. What is a small estate affidavit and how can I get one?
33. What is a will?
34. Where should I keep my will?
35. Can I leave instructions about my funeral?
36. What happens to your will after you die?
37. What happens if I die without a will?
38. If the decedent didn't have any assets does the will still have to be filed?
39. How do I make a living will?
40. What is a trust?
41. Can a will be filed with the Register of Wills Office before death?
42. Who can withdraw a will once it has been placed in safekeeping at the New Castle County Register of Wills Office?
43. Should I have a will?
44. Can the Register of Wills Office prepare my will for me?
45. What should I do to prepare to make my will?
46. What makes a will valid?
47. Are holographic wills (written entirely in the testator's handwriting) legal in Delaware?
48. Is a will made in another state valid in Delaware?
49. What makes a will proven?
50. Can I change my will?

Special Services

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1. I would like to connect to sanitary sewer, how much will it cost?
2. What is a capital recovery fee?
3. Do I live in the flood plain?
4. Do I qualify for a residential sewer waiver?
5. How do I locate water lines near my parcel?

Workforce Housing Program

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1. What is Workforce Housing?
2. What is the Workforce Housing Program?
3. How was the legislation on Workforce Housing developed?
4. Shouldn’t the free market best determine what housing gets built at what price?
5. Where can Workforce Housing communities be located?
6. How does the legislation encourage builders to participate?
7. Will workforce units look different than other homes in the neighborhood?
8. Can an eligible family buy one of the workforce units, then rent it out to someone else to make money?
9. Does the public still have the opportunity to comment on workforce housing projects?
10. Can a workforce housing project be approved in an area where the roads can’t handle it?