Check Your Payment Status
Taxpayers can access their property tax information and payment status online. Property owners who misplace or who do not receive their bills can download a printable version via the site, which also provides detailed account information including payment history and a breakout of specific charges for property, school, light, and crossing guard taxes. If your tax bills are paid by a mortgage company or bank, you are still responsible to make sure the bill is paid.
Methods of Payment
Walk-in payments are accepted at the New Castle County Government Center, located at 87 Reads Way in New Castle. Payments by cash, check, money order, Discover Card, and debit card are accepted. The payment window is open between the hours of 8 a.m. and 4 p.m., Monday through Friday.
A drop box is also available for making check and money order payments 24 hours a day at the main entrance of the New Castle County Government Center.
If you lose or misplace the self-addressed envelope that was sent with the bills, you can mail your payment to:
New Castle County Taxes
P.O. Box 430
Claymont, DE 19703
In addition to paying by mail or in person at the Government Center, you can also pay with your Discover Card by calling 302-323-2600. Discover Card fees vary based on the amount of the bill.
Major credit cards are accepted through Paymentus, a third-party company that accepts Visa, MasterCard, Discover, American Express, and electronic check. You can pay your property and/or school tax online by clicking here, or by calling Paymentus toll-free at 1-877-225-7351. Paymentus charges users a service fee equal to 2.5% of the total payment. If you have any questions concerning making payments through Paymentus, you may call their Customer Contact Center at 1-800-420-1663.
The Fiscal Year 2015 tax billing statements will be mailed during the fourth week of July 2014, and should be received by August 11, 2014. If you did not receive your bill by August 11, call the New Castle County billing information line at 302-323-2600.
Both New Castle County and local school property taxes are due Tuesday, September 30, 2014. Any balances that remain on accounts as of October 1, 2014, are subject to a 6% penalty, and a 1% penalty each month thereafter.
Take a look at important tax dates for more information.
View the current residential and commercial tax rates for the 2014 - 2015 tax year.
If you have questions, or need additional information, contact the New Castle County billing information line at 302-323-2600 or via email. You can also check out our frequently asked questions.