Online Services

The Department of Land Use offers several online services. 

  • Online Fee Payments - homeowners and contractors can use the online payment system to pay applicable building permit fees using a credit card.
  • eServices - Electronic submission and plan review for building permits and Land Development projects.  
  • Online HVACR and Plumbing Permits - using our Dynamic Portal, utility contractors can apply for HVACR and plumbing permits.  
  • Online Inspections Scheduling - Licensed contractors can schedule inspections through our online module.

Online Fee Payments

Customers can use the following links to pay certain fees using a credit card.  The building permit application number, Freedom of Information Act (FOIA) application number or the Violation Case number is required to process this payment.

Building Permit Fee Payments

Freedom of Information Act (FOIA) Payments

Property Maintenance Code Violation Payments

Building Inspection and Engineering Violation Payments

eServices 

New Castle County offers an online plan review system for all users to submit land development and permit plans and documents electronically rather than on paper.  The main component of the process is called ePlans, and it provides a secure online plan review system.  Also part of this system is eApply, which will initiate the permit application for building permits.  Learn more about these features here.  

Eservices Login

Online Utility Permits & Inspection Scheduling

To utilize these services through our Dynamic Portal, a licensed contractor must first obtain an online account from the Department of Land Use.  Please complete the application for an online account (PDF) and either email it or fax the form to 302-395-5444.

For your protection, this account cannot be set up online.  These services are available to all New Castle County permit-endorsed licensed contractors for inspection scheduling, and for utility permits associated with residential work.  These are limited to those residential permits that do not require a plan review and/or gas test.

Online Utility Permits

To process permits for HVACR and Plumbing residential permits using this system, the contractor must pay for the permit through an escrow account or using the building permit credit card payment system defined above. There is no additional charge for this service.  It is the responsibility of the applicant to provide complete and truthful information.  In the same manner as any other type of application, the information submitted is the property of New Castle County and will be utilized as permanent records.  Use the link below to login.

Inspection Scheduling

Those contractors with an online account and password can schedule inspections anytime 24/7 using the link below.  Homeowners and those without an online password may call the scheduling line at 302-395-5515 between 8 a.m. - 11 a.m.  For questions about your inspections, call 302-395-5572.

dynamic portal login